01 Suitability
Not every enquiry is ready to proceed
Some patients need more information before they arrive. Others may not be suitable candidates at all. Understanding that early protects the patient and the clinic.
Consultation
Surgical consultations need more than a booking form.
Consultation is where cosmetic surgery enquiries become structured suitability assessments. Procedure-specific forms collect the right medical history, goals, expectations and timing before a patient is brought into the clinic.
Procedure-specific forms
Medical history before appointment
Context carried into clinic workflow
Why surgical consultation is different
A booking form is not a suitability assessment.
Most booking forms ask for a name, a procedure and a preferred date. That is not enough for cosmetic surgery. The clinic needs to understand health history, patient goals, realistic expectations and timing before committing clinical time.
02 Clinical context
Health history matters before the appointment
Medical conditions, medications, previous procedures and lifestyle factors affect whether a patient is suitable, requires preparation, or needs a different next step.
03 Expectations
Goals and readiness shape the consultation
Understanding what the patient wants, why they want it now and whether their expectations are realistic helps the practitioner prepare and leads to better consultation outcomes.
The qualification path
From first enquiry to clinic-ready consultation.
Suitable patients move into the clinic workflow with context carried forward, from consultation to final Treatment Event.
- Procedure requestThe patient submits their procedure interest through a structured intake form designed for that enquiry type.
- Medical historyRelevant health context, medications, allergies and previous procedures are collected before the appointment.
- Goals and expectationsThe form captures what the patient wants, their motivation, concerns and any expectations that need exploring.
- SuitabilityThe clinic reviews the submitted context and decides whether the patient is suitable, needs more information, or should be redirected.
- Next stepSuitable patients move into the clinic workflow with the context already carried forward.
What consultation collects
Intake designed for surgical enquiries.
Each element of the consultation intake serves a clinical purpose. The aim is to give the team what they need before the appointment, not after.
Procedure-specific intake
Ask the right questions for each procedure. A facelift enquiry is not the same as breast surgery, nose surgery or a tummy tuck.
Medical history
Collect relevant health history, medications, allergies, previous procedures and clinical context before the first appointment.
Goals and expectations
Understand what the patient wants, why now, what concerns them and whether their expectations are realistic.
Suitability
Help the clinic decide whether the patient is suitable, needs review, should be redirected, or should not proceed.
Where Consultation sits in AestuteOS
Consultation qualifies the patient. The Treatment Event records the care.
AestuteOS does not create a Treatment Event from a consultation form submission. The form collects context and supports the suitability review. The Treatment Event is created only after the clinic has consulted, obtained consent and confirmed the treatment plan.
Intake Consultation form Source: procedure-specific intake
Assessment Suitability review Owner: clinic team
Clinical Consultation Owner: practitioner
Record Patient Owner: AestuteOS patient record
Source of truth Treatment Event Owner: practitioner, with consent and stock
Common questions
Consultation, in plain answers.
Turn surgical enquiries into structured consultation requests.
Consultation gives the clinic a structured path from first enquiry to clinic-ready patient, with the right context collected before anyone walks through the door.